Bigpond wifi plans

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Check your address. Shop internet plans. Compare plans. Change my plan. Switch to nbn network. Boost my Wi-Fi. Mobile Broadband. Move home. Our new home internet plans are upfront about what you pay! Shop new Upfront plans. Enter your address e. Available connection type displayed when address is selected. We found multiple addresses. Please select yours from the list below. Can't find your address from the list above? Enter your address manually. Please enter your full address here.

Unit Type Optional Suggestions will appear below the field as you type. Street Type Suggestions will appear below the field as you type. State Suggestions will appear below the field as you type. Back Back to enter your address form. Your address. Check another address. See nbn plans. You can connect to our nbn-ready Cable network!

You can switch easily when the nbn arrives, for updates check the nbn rollout map Note: There is a temporary pause on new nbn HFC connections. Learn more. See cable plans. You can connect to our nbn-ready ADSL network! See ADSL plans. You can connect to Telstra Velocity. Please call us on to find out more and connect. Call Our nbn, ADSL and cable plans are currently unavailable in your area.

However, you may be able to use mobile broadband at your address. Mobile broadband connects you to our mobile network, at home or on the go. If you have any questions, please message us. Browse our mobile broadband plans. Address check not available. Sorry we are unable to check your address at the moment. The address you entered. Did you enter the correct street number or unit number? Try Again. Need help choosing a nbn plan? Find a suitable plan.

Get more out of your home internet. Change to Telstra nbn Read our nbn guarantee. Explore internet extras. See entertainment packages. Mobile broadband. For internet on the go. Mobile broadband plans Take your broadband with you.

See mobile broadband devices. Latest updates. Switch Internet Changing nbn providers: your step-by-step guide. Mobile broadband 8 reasons to use mobile broadband. Why choose us for home internet? If you're not happy within 30 days we'll refund you. Frequently asked questions. What if I'm switching from another internet provider to Telstra? Your first step is to Browse our internet plans. All Telstra plans are nbn-ready. They both deliver internet services to your home, they just use different technologies.

Read about our typical speeds Find out more about speeds on the nbn network with Telstra at telstra. Plan prices Your plan and add-ons may change including price and inclusions. Speed Add-ons Typical busy period speeds for the new nbn tiers Superfast and Ultrafast are an estimate only.

Service Availability Services not available to all areas or premises. Installation Standard installation includes self-installation of your modem, eligibility criteria applies.

Medical security alarms, lift phones and fire indicator panels If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling Offer available to the following Telstra customers who sign up to selected plans before Mar 28 and redeem by May 31 New Upfront mobile customers on Medium, Large and Extra Large plans New Upfront internet customers on Essential, Premium and Ultimate plans New internet customers on Unlimited and Premium plans New Upfront data customers on Medium and Large plans New 5G home internet customers Must sign up and redeem offer via Telstra My Offers Requires internet and compatible device.

Need help? View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more. Phone : Availability : Australia Wide. Add to favourites Contact Telstra Bigpond. Great speed Fantastic speed even during the busy hours, 4G fallback if the NBN goes out, Good qualiry router with smart features, strong network No phone support, Expensive Bigpond as ever is a reliable option for when you HAVE to be connected, with 4G fallback we're always connected and with the battery backed router that is even when the power goes down.

There are always cheaper options but when you get the speed promised, even during the busiest of times then perhaps its worth the additional cost Customer Rating Customer Service:. Great company, wouldnt be with anyone else Reliable, fast, value for money Havent had a negative in the 20 years Ive been with them I have been with Telstra big pond since it was available.

Reliability Reliability Cost Telstra has greatest remote coverage, not just up and down the East coast. Customer Rating Customer Service:. Best internet service in our community Strongest signal Overseas call centres I have used Telstra for our internet services for years. I love that you can connect everything to one billing and earn points as part of the rewards programme Customer Rating Customer Service:. Reliable albeit expensive Great connection, certainty Expensive Our connection is consistent and ever reliable with next to no outages.

Overpriced Necessity Faster to resolve issues as they own the copper lines Phone Technical Support could be improved, Plans are expensive Plans are expensive compared to some others but Telstra generally had less congestion and would generally resolve congestions issues faster than other providers, their technical support would completely and utterly deny any congestion issues and would blame the modem or house wiring.

Its the only option I have for internet before the NBN arrives at my address. Atleast they can provide an internet service to my address. Connection frequently drops out and customer support is rather useless.

Telstra is a good quality service in general, but there are probably better value alternatives Good quality and speed, and Australian based support. Nice bonus perks A bit pricey compared to alternatives I have been with Telstra for about 10 years because ADSL was bad in the area and Cable at Mbps was a much better although pricey alternative. Unlimited data is great Unlimited data Horrible service It took Telstra 3 months instead of 2 weeks to connect internet.

Favourites List. Installation of the service involves a relatively pain-free installation - we tested with the Windows software, but it's also available for Mac OS X The PC Card modem for the service is a standard Type II card with a very slender antennae that works best in an upright position. There's only one problem here, and it's particularly pressing for a product that's intended to be mobile.

The antenna is fixed on with a very slender little antennae that's somewhat reminiscent of the type of antennae you'd find on mobile phones about eight years ago.

This is hardly surprising, as the broadband service does use Telstra's mobile network for operation -- but it's also somewhat worrying, as it feels extremely fragile. Features Telstra offers the wireless broadband service on two platforms. Within a coverage area, you'll connect to its 1xEV-DO service, which offers broadband speeds of up to kbps, although that's only for downloads -- uploads run at a far more sedate 64kbps. Outside the coverage area, you'll connect to the significantly slower CDMA service.

Telstra calls this "high speed" in its marketing material, but also notes that while it's capable of bursts of up to kpbs, an average speed of kbps is more realistic.